.wa-crm{margin:0 0 22px;color:#183144}.wa-crm button,.wa-crm input,.wa-crm select{font:inherit}.wa-crm-stats{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;margin:18px 0}.wa-crm-stat{background:#fff;border:1px solid #dce6ec;border-radius:12px;padding:16px;text-align:left;cursor:pointer;color:#183144}.wa-crm-stat strong{display:block;font-size:28px;margin-top:7px}.wa-crm-stat span{font-size:12px}.wa-crm-stat[aria-pressed=true]{outline:2px solid #286b74}.wa-crm-tools{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-bottom:14px}.wa-crm-tools input,.wa-crm-tools select{padding:11px;border:1px solid #ccd9e3;border-radius:8px;background:#fff;min-width:190px;color:#183144}.wa-crm-tools input{flex:1}.wa-crm-tools label{display:flex;align-items:center;gap:7px;font-size:12px}.wa-crm-tools input[type=checkbox]{min-width:0;flex:none}.wa-crm-layout{display:grid;grid-template-columns:minmax(260px, .85fr) minmax(340px,1.5fr);gap:16px}.wa-crm-list,.wa-crm-detail{border:1px solid #dce6ec;border-radius:12px;background:#fff;overflow:hidden}.wa-crm-list{max-height:730px;overflow:auto}.wa-crm-contact{display:block;width:100%;border:0;border-bottom:1px solid #e6edf1;background:#fff;padding:17px;text-align:left;cursor:pointer;color:#183144}.wa-crm-contact[aria-pressed=true]{background:#eef5f6;box-shadow:inset 4px 0 #286b74}.wa-crm-contact strong{display:block;font-size:15px}.wa-crm-contact small{display:block;margin:7px 0;color:#536977}.wa-crm-preview{display:block;margin-top:9px;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wa-crm-tags{display:flex;gap:5px;flex-wrap:wrap;margin:10px 0}.wa-crm-tag{display:inline-block;padding:5px 8px;border-radius:6px;font-size:11px;background:#edf1f5;color:#43596a}.wa-crm-tag.high{background:#e3f2ec;color:#166449}.wa-crm-tag.medium{background:#fff1d5;color:#805914}.wa-crm-tag.human{background:#fbe9e5;color:#923c26}.wa-crm-tag.new{background:#e5eefa;color:#205a91}.wa-crm-detail{padding:22px;min-width:0}.wa-crm-detail h3{font-size:21px;margin:0 0 8px}.wa-crm-detail p{font-size:13px;line-height:1.65;margin:10px 0}.wa-crm-muted{color:#5b6f7d;font-size:12px;line-height:1.6}.wa-crm-answers{margin:20px 0}.wa-crm-answers div{border-bottom:1px solid #e8eef2;padding:11px 0}.wa-crm-answers dt{font-size:12px;color:#5b6f7d}.wa-crm-answers dd{margin:5px 0 0;font-size:15px;white-space:pre-wrap;overflow-wrap:anywhere}.wa-crm-actions{display:flex;gap:8px;flex-wrap:wrap;margin:16px 0}.wa-crm-actions a,.wa-crm-actions button{padding:10px 13px;border:1px solid #cbd8e1;border-radius:7px;background:#fff;color:#173d52;text-decoration:none;cursor:pointer;font-size:12px}.wa-crm-actions button:disabled{opacity:.55;cursor:default}.wa-crm-history{max-height:320px;overflow:auto;background:#f4f7f9;border-radius:8px;padding:12px}.wa-crm-message{max-width:90%;padding:10px 12px;border-radius:9px;margin:8px 0;background:#fff;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px}.wa-crm-message.outbound{margin-left:auto;background:#e4efe9}.wa-crm-message small{display:block;color:#5b6f7d;font-size:10px;margin-top:7px}.wa-crm-banner{padding:12px 18px;border:1px solid #bdcfde;border-radius:9px;background:#ecf3fa;color:#184466;text-align:left;cursor:pointer;margin:0 0 18px;font:inherit;font-size:13px}.wa-crm-error{color:#9d342c;font-size:13px}.wa-crm-empty{padding:25px;color:#536977;font-size:13px}.wa-crm-badge{margin-left:auto;padding:2px 6px;background:#ffe3c4;border-radius:5px;color:#6b4115;font-size:11px}.wa-crm-note{font-size:12px;color:#536977;line-height:1.6;margin:12px 0}.wa-crm [hidden],.wa-crm-banner[hidden],.wa-crm-badge[hidden]{display:none!important}@media(max-width:960px){.wa-crm-layout{grid-template-columns:1fr}.wa-crm-list{max-height:330px}.wa-crm-stats{grid-template-columns:repeat(2,1fr)}.wa-crm-detail{padding:17px}}

.wa-followup-title{font-size:16px;margin:24px 0 4px}.wa-followup-stats{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px;margin:12px 0 18px}.wa-followup-stat{border:1px solid #dce6ec;border-radius:10px;background:#f7f9fb;color:#183144;padding:13px;text-align:left;cursor:pointer}.wa-followup-stat span{display:block;font-size:12px;line-height:1.5}.wa-followup-stat strong{display:block;font-size:24px;margin-top:5px}.wa-followup-stat[aria-pressed=true]{outline:2px solid #286b74;outline-offset:1px}.wa-crm-tag.followup-pending,.wa-followup-stat.pending{background:#fff3d9;color:#735011}.wa-crm-tag.followup-contacted,.wa-followup-stat.contacted{background:#e7f4ee;color:#226448}.wa-crm-tag.followup-waiting,.wa-followup-stat.waiting{background:#eaf0fc;color:#315b95}.wa-crm-tag.followup-closed,.wa-followup-stat.closed{background:#edf0f3;color:#506170}.wa-followup-editor{display:flex;flex-wrap:wrap;align-items:center;gap:10px;background:#f5f8fa;border:1px solid #dce6ec;padding:14px;border-radius:10px;margin:16px 0}.wa-followup-editor label{font-size:13px;font-weight:600}.wa-followup-editor select{background:#fff;border:1px solid #bdcdd8;color:#183144;border-radius:7px;padding:10px;max-width:100%}.wa-followup-editor small{flex-basis:100%;color:#5b6f7d;font-size:11px}.wa-followup-editor select:disabled{opacity:.6}.wa-crm button:focus-visible,.wa-crm select:focus-visible{outline:2px solid #286b74;outline-offset:3px}@media(max-width:960px){.wa-followup-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.wa-crm-tools input,.wa-crm-tools select{min-width:0;max-width:100%}.wa-followup-editor{align-items:stretch;flex-direction:column}}

@media(max-width:600px){.wa-crm-tools input[type=search],.wa-crm-tools select{flex:1 1 100%;width:100%;box-sizing:border-box}}